This is part 1 of my Why? trilogy, as we head towards the end of the 8YIA story. This trilogy of posts will try to provide some sense of closure to the reader, as to why things went the way that they did with WoW. The topic of this post is why many of us blame Ghostcrawler for a problem (I claim) he was set up to fail on.
The other two posts in the trilogy will focus on product innovation (and how not to do it) and why businesses behave the way the do.
Enjoy, and apologies for the length.