I listened to the entire 2 hours of this interview. Minus the audio and visual problems, I was very interested in what you had to say. I will try my best to avoid any spoilers and keep this focused on a higher level discussion. Apologies if something leaks out that shouldn’t, feel free to edit if so.
You are 100% correct in that running a guild is like running a company. As someone who is responsible for many many people, I learned a great many things from my time in WoW. From DoD and afterwards. Good and bad, great moves and errors. All of those contribute to the evolution of my person.
So I listened to this interview, interested in what your conclusions were. To be honest, I don’t care for the 10/25 debate, and that took up entirely too much time that could have been used for more productive talk. I wish those soft-but-not-quite-soft ball questions were skipped.
Anyway, it was a great interview, and I respect your points of view on most things and as a person,. But one thing really bothered me. And it really did. The issue of “trust” and how you try to combat “duplicitous” individuals by having “spies” and even having officers report on other officers. How do you build an organization based on openness and trust, if you resort to such tactics?
Part of my responsibilities include fostering a great work environment, full of talented and extremely smart individuals. There are definitely smarter people than me in my organization. It’s why I hire them. I know that if I resort to such tactics, not only will I alienate most of my superstars, I’ll create a horrible work environment where people will actively look to leave. Most people are far too smart to be taken for fools.
Edit : This type of thinking didn’t magically come to me. I learned some hard lessons along the way to start thinking this way. Just wanted to make that clear to others. The point of this paragraph is to convey what my ideology is now and how I relate to this topic.
So with that tangent out of the way… If you had a do-over, specifically in the aspect of organizational culture, would you do the same thing again? If not, what would you change? Any insight on what you learned?